Brands that Promote Top Notch Twitter Customer Service
Social media is everywhere, but in order to really have success on a social media sharing site like Twitter, your brand has to be able to respond to followers right away, both good and bad. Few brands are able to excel at Twitter customer service, but those that do have found a lot of success, positive comments and popularity online. Brand management is included in this, so it is important to take customer service skills into consideration over the long term.
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